Inside · Technology Four tips for successful product development and why user experience is key The user experience (UX) — i.e. all aspects of how a user interacts with a product — is a key decision-making factor when purchasing software solutions. Sounds like a hypothesis at first. But it is already commonplace today and will become even more important in the future. Why? I will try to explain this in the following lines. (more…)
Inside Crowd testing remote: Our trainees and working students are once again chasing bugs It' time for some testing! As in the SCM crowd testing two years ago, this time it was up to our trainees and working students to log onto the platform and put the system through its paces. The big difference? This time, we're testing from home. (more…)
Inside User enablement — or how we facilitate usage From the user's perspective, it always involves some effort till she or he can actually successfully use a (new) software or app. This learning process that users go through is also called "user onboarding". It ranges from: "I'll just try this out." All the way to: "I know how to achieve my desired result with this product." Ultimately, it is primarily about teaching users how they can best (or most easily) work successfully with a product. (more…)
Inside SupplyOn User Community — how users co-design our products* Everyone knows this situation: Working with the same software, day by day, taking the same steps over and over again in order to complete our daily tasks. Sometimes questioning, why some things cannot be done any easier or why they are not as we would expect them to be. Wouldn’t it be nice to have someone to discuss these ideas and challenges? And maybe even get to see these ideas being transferred into reality?Within SupplyOn we can make this dream come true: We offer all our users the opportunity to incorporate their ideas and suggestions into product development. (more…)
Inside Usability and product design at SupplyOn – it is all about our users This year we are celebrating a fantastic anniversary: 20 years of SupplyOn. That also means 20 years of experience in supply chain and 20 years of technology. What's more, there are still a large number of employees who have been with us right from the start. A success story to be proud of.During all this time, SupplyOn has continuously extended, enhanced and updated its platform. It's like a house: at some point you simply have to replace the windows or renew the roof. Otherwise things might get a bit uncomfortable. (more…)
Inside Bug stop with internal crowdtesting Cool music comes out of the speakers. And yet concentrated silence reigns. Many colleagues sit around the large conference table - working student next to manager, product developer next to consultant next to support staff. Everyone is engrossed in their screens, clicking and typing. In between a chat, some jokes or nibbling at sweets. But never do they lose sight of their goal: Finding a bug. (more…)
